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9th July 2020
To our sass & bide family,
We have temporarily closed our Melbourne boutiques. Our hearts go out to everybody in Victoria affected by the lockdown For ease of shopping, we would like to offer free standard shipping to all our Victorian residential customers until further notice.
Fo all other sates and territories, we will remain open and continue to be welcoming you back through our doors.
You can find the list of open Boutiques and Myer locations alongside their opening hours on our website. Private appointments will be made available at select boutique locations. You can check if this service is available in your local area or call your local Boutique manager for more information.
Keeping you and our team safe is our number one priority at this stage so, for peace of mind, we’ve implemented the following measures:
- Practising physical distancing of 1.5 metres between customers and team members;
- Free standing stores will operate with maximum customers per sqm limits.
- Contactless payments; cards and electronic wallets only, no cash;
- Increased frequency of surface & fitting room cleaning with antibacterial products:
- Hand sanitiser available for our customers;
- Changing rooms will be open with physical distancing and hygiene measures in place;
You can continue to shop our online Boutique 24/7 here and for added peace of mind, a reminder that we have also extended our returns policy.
Our team are looking forward to welcoming you back and sharing the new collections with you.
With love & light,
sass & bide
With Love & Care for our community
To our sass & bide family,
It is with a heavy heart that we have temporarily closed our Boutiques and Concession stores across Australia.
Whilst our Boutiques are the soul of our business and a welcoming haven for many of our customers, our focus is the health and safety of our employees, customers and communities. We are fully supportive of the various measures undertaken by both governments, and their respective agencies, to prevent the spread of COVID-19 through social isolation and distancing measures, including staying at home, whenever possible.
All stores will remain closed until 11th May, however, this date may change following the guidance from the Government. This includes our stand-alone boutiques and all Myer concessions nationally.
sassandbide.com will remain open and offering the latest collections, new arrivals and an extended returns policy for added peace-of-mind. We are still shipping to Australia and New Zealand.
We will also be keeping more connected than ever through our social channels with live virtual DJ sets, Meet The Teams Q&A’s and much more.
Through these challenging times, we are appreciative for the sense of community our dedicated staff and loyal customers have shown.
Maintaining genuine relationships during this time is important, so please don’t hesitate to reach out to our Customer Care Team at firstname.lastname@example.org or our Social Team on Instagram.
Thank you for supporting Australian business, we are in this together.
Sending our love,
The sass & bide team xx