From the end of January 2026, our stores and MYER concessions will be closed. From the end of February 2026, our online store will close, too.

While we’re offline, we’ll be re-imagining what sass & bide can and should look like. The direction may be new, but a free-spirited and distinctly Australian attitude is at the heart of who we are, and that will never change.

We know this change may come as a surprise. But at sass & bide, we’ve never been ones for following the rules.

It’s not goodbye. It’s see you soon.

• WHY IS SASS & BIDE CLOSING?

  It’s never too late to reinvent yourself. We’re taking time offline to re-imagine what sass & bide can and should look like. Our free-spirited and distinctly Australian attitude will remain at the heart of who we are and will never change. It’s not goodbye. It’s see you soon.

• WHEN WILL SASS & BIDE CLOSE?

  From the end of January 2026, our stores and MYER concessions will be closed. From the end of February 2026, our online store will close, too.

• WHEN WILL SASS & BIDE RELAUNCH?

  While we can’t share an exact date just yet, you can stay connected to us via our Instagram account @sassandbide, or by signing up to receive our emails. Stand by for the new sass & bide coming soon.

• CAN I STILL USE MY SASS & BIDE GIFT CARD?

  Customers holding a valid sass & bide Gift Card are eligible to redeem this for a MYER Gift Card of the same value.

  Please contact the MYER Gift Card team on 13 69 37.

• CAN I STILL MAKE A RETURN?

  From Thursday 15 January all Sale items will be Final Sale, and cannot be returned or exchanged unless Faulty. Please consider Sale purchases carefully.

  We continue to accept refunds on full price items within 14 days of receipt. All returns must be in the original condition as sent, not be worn, altered or washed, and must have its original tags attached.

  HOW TO RETURN

  In-store returns for eligible items will be accepted until Monday 26 January.

  After Monday 26 January, returns must be made by post using the process below.

  1. Contact us at customercare@sassandbide.com to obtain your Return Authorisation Number
  2. Complete the Return Slip in full (this will be emailed to you)
  3. Repackage your item(s) (no need to include the sass & bide branded box) and enclose the Return Slip
  4. Post the parcel back to us using the address below and retain a proof of postage receipt

     sass & bide Returns
     69–73 Gow Street
     Padstow NSW 2211
     Australia

  Once we receive your return, please allow up to 5 business days for processing. We will email you to confirm receipt of your return and again once it has been processed.

  Please note: refunds are issued to the original payment method. sass & bide does not refund shipping costs, taxes, duties, or any fees paid by the customer.