eboutique shipping and delivery information
All orders are shipped using DHL Express. This is a registered post service whereby you can track your order easily and in a timely manner via http://www.dhl.co.us/en/express/tracking.html
Your signature will be requested upon delivery.
Orders placed on a weekend day, will be processed within 24-48 hours of the next business day.
Please ensure your delivery details are correct as we are unable to re-direct packages once your order has been dispatched.
Please note all orders are sent on a DTP basis into the US. Any state sales taxes are the responsibility of the customer.
If you refuse a shipment from sass & bide you must pay for the original shipping charges, any import & duty fees that are incurred on the package, and the cost of returning the package to sass & bide. This amount will be deducted from your refund
You may be required to provide your social security number to receieve this parcel. For more information, please visit http://1.usa.gov/TDmT5k
Please note, we do not ship to PO Boxes, US Armed Forces addresses or the Virgin Islands.
EBOUTIQUE SHIPPING CHARGES
Shipping to the US is $30usd. Orders over $500usd are shipped free of charge.
EBOUTIQUE SHIPPING TIME
Delivery for orders placed by 10:00 A.M. Monday - Friday AEST (For in-stock items only) are shipped within 24-48 hours.
Shipping time to USA is 2-5 business days. Please allow 1-2 additional days for locations outside of metropolitan areas.
Any delivery date or time specified by us is a best estimate only and sass & bide will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Orders will be delivered between Monday - Friday 9am - 5pm. Please note deliveries are not made on weekends.
Orders are subject to availability.
OWNERSHIP AND RISK
Ownership and risk of damage in the goods passes to you upon delivery at your specified delivery address.
EBOUTIQUE SALE DELIVERY DELAYS
Please note during sale periods, orders may be subject to delay, so please allow minimum 5-10 business days for delivery.
CHRISTMAS SHIPPING REMINDER
Pease note if you wish to receive your order before Christmas, your order must be placed by 9am on 18th December 2012. We cannot guarantee delivery for orders placed after this time to arrive before Christmas.
FOR ALL EBOUTIQUE QUERIES
monday - friday, 9am - 5pm AEST
phone: +61 2 9317 6770